Thursday, 11 August 2016

Listening skills: The art of connection

  The most intelligent  the most charming person. When you had dinner with Gladstone, you were left feeling that he was the most charming person you had ever met.



                                   




  • This is supposed to have an unconscious effect.
  • Feeding back what you have heard.
  • When you are within someone match their body posture and expressions. 
  • Reflecting back language and speech, including rate, volume, tone, and words.
  • Think about building rapport 
  • You Will feel naturally more socially confident as you’ll be focusing outward.


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